Welcome toPlansom.com. We prioritize your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we gather, use, and protect your information when you interact with our application.

Information we collect and the legal basis for processing

We gather and process the following data types:

User Account Information : when you create an account with Plansom, we gather :

• .Name

• .Email address

• .First name and last name

• .Phone number

• .Address, State, Province, ZIP/Postal code, City, Country

• .User-generated content (e.g., goals, tasks, usage statistics, goal and task outcomes, etc)

Legal basis: this processing is necessary for the performance of our agreement with you.

Data Sharing

• .With third parties: We only share your data with specified third-party service providers who assist us with services like analytics, customer support, and payment processing. These third parties are required to respect privacy laws and handle your data with the utmost care

• .Legal requirements: If mandated by law or a legitimate legal process, we may disclose your data.

User choices and rights

• .Access, update, and accuracy: You can access and modify your personal data via your account settings. We strive to ensure that personal information is as accurate, complete, and up-to-date as necessary for its intended use.

• .Opt-out: adjust your preferences within the application to opt-out of specific data collection or processing

• .Data portability: You have the right to receive your data in a structured, commonly used, machine-readable format.e

• .Restriction and objection: You can request restrictions or object to our processing of your data in certain situations.

For California residents, the California Consumer Privacy Act (CCPA) provides certain rights related to your personal information:

• .Access, update, and accuracy: You can access and modify your personal data via your account settings. We endeavor to ensure that personal information remains accurate, complete, and up-to-date as required for its intended purposes.

• .Opt-out: adjust your preferences within the application to opt-out of specific data collection or processing.

• .Data portability: You have the right to request a copy of your data in a structured, commonly used format.

• .Deletion: California residents have the right to request deletion of their personal data, subject to certain exceptions.

• .Non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.

We use your data for automated decision-making, including the utilization of AI for clustering. These decisions can significantly affect our services and your experience. You have the right to:

• .Be informed about the logic, significance, and consequences of such processing.

• .Obtain human intervention for any automated decision.

• .Express your point of view before any decision that might impact you.

• .Contest decisions made purely based on automated processing.

Data retention

Your data is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law.

International data transfers

Should we transfer your data outside the EEA, we'll ensure protective measures are in place, compliant with GDPR and relevant Canadian standards.

Security measures

We maintain industry-standard measures, such as encryption and access controls, to protect your data, ensuring the safeguarding level is proportional to the sensitivity of the information.

Cookies and tracking technologies

We use cookies and tracking technologies for authentication and analytics. Please refer to our Cookie Policy for comprehensive details on types, purposes, and durations.

Data breach notification

In the event of a breach that might jeopardize your rights and freedoms, we commit to informing you within 72 hours of awareness.

Changes to this privacy policy

We may modify this Privacy Policy in response to new data practices. Significant changes will be communicated via email or the application. Periodic reviews are encouraged.

Accountability and openness

At Plansom.com, we have designated a Privacy Officer responsible for our compliance with PIPEDA and this policy. For any questions, concerns, or to exercise any of your rights under GDPR, PIPEDA or CCPA, please contact our Privacy Officer at support [at] plansom [dot] com.

Consent

By using Plansom.com, you acknowledge and agree to this Privacy Policy. We obtain clear, informed, and explicit consent in accordance with GDPR, PIPEDA an CCPA standards.